VeeŽ Online Store Refund Policy
Payment and Delivery
Vee uses PayPal, ShareIt and RegNow payment service to sell
its products. They accept payments by major credit cards (Visa,
MasterCard, American Express, Discover and Diner's Club), checks,
wire transfer and corporate orders.
30-Day Refund Policy
At VeeŽ we want our customers to make the best possible purchase
decision, Therefore, we recommend that you take advantage of
our software downloads.
We also encourage you to explore the product pages of our website
to obtain comprehensive product information.
In the event that you need to return an VeeŽ product, you must make your request within 30 days of purchase. Additionally, VeeŽ reserves the right to deny a refund in the case of a non-authenticated purchase (no order# RE12345678, bad name or address...).
To request a refund for your downloaded (ESD) software purchase, contact us. In your message, you should explain what the problem was and why you want to return the product, include your order#, name, e-mail address and the product key (if any). You will find the order# and the product key in the purchase confirmation e-mail. We expect that you have destroyed all downloaded files and have not been copied or saved in any other way.
Once your refund request has been reviewed, we will send our consent to process the refund to Element 5. We will contact you by email to confirm the refund process has been launched. Your refund will be credited to the credit card charged during your original transaction within a few days.
In the event that you need to return an VeeŽ product, you must make your request within 30 days of purchase. Additionally, VeeŽ reserves the right to deny a refund in the case of a non-authenticated purchase (no order# RE12345678, bad name or address...).
To request a refund for your downloaded (ESD) software purchase, contact us. In your message, you should explain what the problem was and why you want to return the product, include your order#, name, e-mail address and the product key (if any). You will find the order# and the product key in the purchase confirmation e-mail. We expect that you have destroyed all downloaded files and have not been copied or saved in any other way.
Once your refund request has been reviewed, we will send our consent to process the refund to Element 5. We will contact you by email to confirm the refund process has been launched. Your refund will be credited to the credit card charged during your original transaction within a few days.
